Legal
Privacy Policy
This policy explains what BetaFeedback (“we”, “us”) collects when you use our website and mobile apps, how we use it, and the choices you have. If you have questions, email hello@betafeedback.com.
Who we are
BetaFeedback is a beta-testing product that helps creators invite testers, collect feedback, and turn reports into structured bugs. The service is available at betafeedback.com and in our iOS and Android apps.
What we collect
Depending on how you use BetaFeedback, we may collect:
- Account information — email address, name, and profile details you provide (including optional tester bio and preferences).
- Authentication data — one-time sign-in codes sent by email, or identifiers from Google Sign-In if you choose that option.
- Project & collaboration content — projects you create, invites, memberships, test-for-test swap proposals, feedback, comments, release notes, and related metadata.
- Media you attach — screenshots or screen recordings you choose to upload with feedback (we only access your photo library when you pick media in the app).
- Device & push data — device tokens used to deliver push notifications if you enable them, plus basic device/app context you submit with feedback (for example device model or app version).
- Purchase information — subscription status for BetaFeedback Pro. Payments are processed by Apple or Google via RevenueCat; we do not store your full payment card details.
- Usage & technical logs — IP address, approximate region, app version, and diagnostic logs needed to operate and secure the service.
How we use data
We use personal data to:
- Create and secure your account, and sign you in.
- Operate projects, invites, feedback, bugs, releases, and notifications.
- Send transactional email (sign-in codes, invites, and product alerts you enable).
- Process Pro subscriptions and restore purchase status across devices.
- Improve reliability and safety (troubleshooting, abuse prevention, and service quality).
- Respond to support requests you send us.
We may use automated tools (including AI) to draft structured bug reports from feedback you submit. Suggested bugs are reviewable by project developers before they become confirmed issues.
We do not sell your personal information. We do not use your content to train third-party foundation models for advertising.
Retention
We keep account and project data while your account is active and as needed to provide the service. You can request deletion of your account by emailing hello@betafeedback.com. We may retain limited records where required for legal, security, or billing purposes.
Your rights & choices
- Update profile and notification preferences in the app where available.
- Disable push notifications in system settings, or turn off email notifications in the app.
- Manage or cancel Pro in your Apple App Store or Google Play subscription settings.
- Request access, correction, or deletion of your personal data by contacting us.
Depending on where you live, you may have additional rights under local law (for example GDPR or CCPA). We will respond to verified requests within a reasonable time.
Children
BetaFeedback is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us data, contact us and we will take appropriate steps to delete it.
Changes to this policy
We may update this Privacy Policy from time to time. We will post the revised version on this page and update the “Last updated” date. Continued use of BetaFeedback after changes means you accept the updated policy.
Contact
Privacy questions or requests: hello@betafeedback.com.
More ways to reach us: Contact. Also see our Terms of Service.